Alternative Dispute Resolution (Certificate)
Enhance your ability to think creatively and problem-solve effectively while managing conflict in organizational and interpersonal settings. This certificate program explores the nature, roots, and resolution of conflict while providing insight to restorative communication practices. Assess contextually appropriate conflict management strategies and hone your skills in mediation, negotiation, and facilitation. You’ll learn to:
- Assess the role of culture in conflict situations
- Articulate and defend a variety of processes to resolve conflict
- Develop contextually appropriate conflict management systems for work with diverse stakeholders
- Perform ADR practices while adhering to applicable codes of ethics
Credits earned through this graduate certificate may apply toward a master's degree in Communication Management.
For more information about our graduation rates, the median debt of students who have completed the program, and other important information, please visit our website at http://www.du.edu/learn/certificates/disclosure/opc.html
The graduate Certificate of Advanced Study in Alternative Dispute Resolution requires completion of 24 credit hours (6 courses).
Concentration courses allow students to focus on a specific professional area within the larger industry sector in which they are working or wish to work, and master the skills needed to excel in that area.
- COMM 4002 - Effective Facilitation and Presentation
- COMM 4220 - Conflict Theory
- COMM 4222 - Negotiation Principles and Practice
Electives may be chosen from among all courses in Communication Management programs. You may also select courses from other University College graduate programs with approval from the academic director.
After you submit your academic plan, your academic advisor will help you select electives that align with your career and personal goals, and your advisor will obtain any necessary approvals from the academic director.
Popular electives for students pursuing Communication Management programs include:
- COMM 4006 - Communicating Effectively in Groups and Teams
- COMM 4016 - Persuasion Methods and Techniques
- COMM 4020 - Communication in Professions and Organizations
- COMM 4032 - Communication for Change Management
- COMM 4035 - Intercultural Communication
- COMM 4045 - Applied Critical Thinking in Communication
- COMM 4050 - Communication and Society: Theories and Applications
- COMM 4226 - Managing Organizational Conflict
- COMM 4270 - Forty Hour Mediation
- COMM 4701 - Topics in COMM
Additional Elective courses available, please Design your custom plan for elective courses
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Careers in Alternative Dispute Resolution Certificate
Alternative Dispute Resolution Administrator, Arbitrator, Conciliator, Consultant, Dispute Resolution Analyst, Dispute Coordinator, Dispute Resolution Specialist, Mediation Specialist, Mediator, Ombudsman, Paralegal
Arranging and conducting meetings with disputing parties; clarifying each party’s concerns, interests, issues and needs; defining procedural details; facilitating communication between parties to reach a mutual agreement; identifying situation-specific policies, procedures, and regulations; interviewing relevant parties concerning disputed issues; preparing settlement agreements; reviewing and evaluating dispute-related documents
With newfound mediation skills earned through the certificate in Alternative Dispute Resolution, you'll be prepared to take on roles such as Mediator, Arbitrator, Consultant, Paralegal, or Ombudsman. These career areas are expected to grow 10% through 2022, according to the U.S. Bureau of Labor Statistics, so job security is anticipated for arbitrators, conciliators, and mediators.
Careers in Communication Management
Top communicators get the top rankings! Public relations specialists, marketing researchers, art directors, and marketing managers all placed among the top 100 best careers in a 2013 ranking by U.S. News & World Report. And although communication, public relations, and media jobs tend to be in larger, metropolitan areas, there is a trend that clearly shows a dispersal of job openings across the nation. Whether you're looking to enter creative services, mediation, media, training and development, or another communication field, the key is to prove ingenuity, resilience, and communication savvy.
Stay ahead of the curve!
New media, new technology, and new global opportunities are all the rage within the communication industry, as employers seek industrious professionals who have innovative skills and can bring something new and dynamic to the table. By next year, total marketing spend will have shifted drastically: interactive online marketing will reach $55 billion and search marketing will grow 15% per year to reach $32 billion. Those with an innate ability to generate creative solutions, think innovatively, and market themselves will likely excel within the organizational and professional communication field.
Enhance Your Career
As a student, you'll gain access to a range of free services offered through DU Career Services. From resume and cover letter assistance to individual career counseling and assessments, you'll have valuable career support during and after your program.
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- Request additional information
- Ask a question
- Email University College or call 303-871-2291 or 800-347-2042
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Even if you missed the application deadline, you can start taking courses for one quarter before you have to submit a completed application. We know how important it is to get started when you're ready, so review the class schedule or start the registration process now.