Getting Started

Contact Us

Communication
Management

Alternative Dispute Resolution (Certificate)

<object width="400" height="225"> <param name="allowfullscreen" value="true" /> <param name="allowscriptaccess" value="always" /> <param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=20800864&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=0&amp;show_portrait=0&amp;color=00adef&amp;fullscreen=1&amp;autoplay=0&amp;loop=0" /> <embed src="http://vimeo.com/moogaloop.swf?clip_id=20800864&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=0&amp;show_portrait=0&amp;color=00adef&amp;fullscreen=1&amp;autoplay=0&amp;loop=0" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="400" height="225"> </embed> </object>
  • Play
  • Play
  • Play
  • Play
  • Play

The graduate certificate in Alternative Dispute Resolution challenges you to enhance your ability to think creatively and problem-solve effectively while managing conflict in organizational and interpersonal settings. Analyze the nature, roots, and resolution of conflict while developing insight into restorative communication practices. Assess contextually appropriate conflict management strategies and hone your skills in mediation, negotiation, and facilitation.

You’ll learn to:


  • Assess the role of culture in conflict situations

  • Articulate and defend a variety of processes to resolve conflict

  • Develop contextually appropriate conflict management systems for work with diverse stakeholders

  • Perform ADR practices while adhering to applicable codes of ethics

Credits earned through this graduate certificate may apply toward a master's degree in Communication Management.

Communication at the University of Denver

For more information about our graduation rates, the median debt of students who have completed the program, and other important information, please visit our website at http://www.du.edu/learn/certificates/disclosure/opc.html


Required Courses

The graduate Certificate of Advanced Study in Alternative Dispute Resolution requires completion of 24 credit hours (6 courses).

Concentration courses - 16 qtr. hrs (Choose 4)

Concentration courses allow students to focus on a specific professional area within the larger industry sector in which they are working or wish to work, and master the skills needed to excel in that area.


Elective courses - 8 qtr. hrs (Choose 2)

Elective courses allow students to customize their degrees to match their career needs by either choosing in-depth study in their concentration by selecting three of the following courses, or exploring other options by using our Degree Builder tool.



Design Your Custom Plan

Start Customizing Your Certificate


View the tutorial or start building your plan now.

Design Your Custom Plan!

Careers in Alternative Dispute Resolution Certificate

Titles
Alternative Dispute Resolution Administrator, Arbitrator, Conciliator, Consultant, Dispute Resolution Analyst, Dispute Coordinator, Dispute Resolution Specialist, Mediation Specialist, Mediator, Ombudsman, Paralegal

Responsibilities
Arranging and conducting meetings with disputing parties; clarifying each party’s concerns, interests, issues and needs; defining procedural details; facilitating communication between parties to reach a mutual agreement; identifying situation-specific policies, procedures, and regulations; interviewing relevant parties concerning disputed issues; preparing settlement agreements; reviewing and evaluating dispute-related documents


Expectations
With newfound mediation skills earned through the certificate in Alternative Dispute Resolution, you'll be prepared to take on roles such as Mediator, Arbitrator, Consultant, Paralegal, or Ombudsman. These career areas are expected to grow 10% through 2022, according to the U.S. Bureau of Labor Statistics, so job security is anticipated for arbitrators, conciliators, and mediators.

Careers in Communication Management

Communicate success
Top communicators get the top rankings! Public relations specialists, marketing researchers, art directors, and marketing managers all placed among the top 100 best careers in a 2013 ranking by U.S. News & World Report. And although communication, public relations, and media jobs tend to be in larger, metropolitan areas, there is a trend that clearly shows a dispersal of job openings across the nation. Whether you're looking to enter creative services, mediation, media, training and development, or another communication field, the key is to prove ingenuity, resilience, and communication savvy.

Stay ahead of the curve!
New media, new technology, and new global opportunities are all the rage within the communication industry, as employers seek industrious professionals who have innovative skills and can bring something new and dynamic to the table. By next year, total marketing spend will have shifted drastically: interactive online marketing will reach $55 billion and search marketing will grow 15% per year to reach $32 billion. Those with an innate ability to generate creative solutions, think innovatively, and market themselves will likely excel within the organizational and professional communication field.

Ready to Apply

It's time to gather your materials and apply to your program of choice. Remember to include:


How to Apply


Need More Information

Interested in attending University College, but need additional information before you make a decision? No problem−we're here to help. You may request additional information about a specific program and specialty, review and ask questions in our Frequently Asked Questions section, or contact University College directly.

Want to Take a Class

Even if you missed the application deadline, you can start taking courses for one quarter before you have to submit a completed application. We know how important it is to get started when you're ready, so review the class schedule or start the registration process now.

bachelor's of arts completion student experience video

Student Experience

From start to finish, the Bachelor of Arts Completion Program provides an unparalleled experience that helps you do more for your career, family, and community.

university of denver university college online course

See How Our Online Course Works

Online classes are designed and delivered for busy adults seeking a convenient option to pursue education.

university of denver, university college non-credit

Lifelong Learning

Non-credit classes offer diverse, interesting topics from politics to the arts, nature to technology. Stimulate your mind and reawaken your curiosity−all for the love of learning!