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Alternative Dispute Resolution (Master's)

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Think creatively, problem-solve effectively, gain insight into restorative communication practices, and manage conflict in all types of professional interactions.

In this concentration you’ll analyze the nature, roots, and resolution of conflict in organizational and interpersonal settings. You’ll develop contextually appropriate conflict management strategies and hone mediation, negotiation, and facilitation skills in order to find acceptable resolution for all parties. You’ll learn to:

  • Strategically apply theories of conflict resolution

  • Use mediation, negotiation, and facilitation tactics

  • Develop culturally astute, contextually appropriate conflict management systems

  • Ethically perform ADR practices

To learn more about the Organizational and Professional Communication degree, visit the program overview page.

Required Courses

MPS in Organizational and Professional Communication with a concentration in Alternative Dispute Resolution requires completion of 48 credit hours (12 courses)

Professional Foundation Courses - 12 qtr. hrs

Professional Foundations courses help students to understand the scope of activity, historical development, future direction and trends, and typical types and roles of organizations that operate within a career field.

Concentration Courses - 16 qtr. hrs (Choose 4)

Professional Concentration courses allow students to focus on a specific professional area within the larger industry sector in which they are working or wish to work, and master the skills needed to excel in that area.

Elective Options - 12 qtr. hrs (Choose 3)

Elective Options allow students to customize their degrees to match their career needs by either choosing in-depth study in their concentration by selecting three of the following courses, or exploring other options by using our Degree Builder tool.

Additional Further Study courses available, please see Design your custom plan for complete option of Further Study courses

Core Courses - 8 qtr. hrs

The Capstone Project is the culminating academic endeavor of our degree programs, in which students explore a problem or issue within their field of study.

Design Your Custom Plan

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View the tutorial or start building your plan now.

Design Your Custom Plan!

Careers in Alternative Dispute Resolution

Alternative Dispute Resolution Administrator, Arbitrator, Conciliator, Consultant, Dispute Resolution Analyst, Dispute Coordinator, Dispute Resolution Specialist, Mediation Specialist, Mediator, Ombudsman, Paralegal

Arranging and conducting meetings with disputing parties; clarifying each party’s concerns, interests, issues and needs; defining procedural details; facilitating communication between parties to reach a mutual agreement; identifying situation-specific policies, procedures, and regulations; interviewing relevant parties concerning disputed issues; preparing settlement agreements; reviewing and evaluating dispute-related documents

Employment for arbitrators, conciliators and mediators is expected to grow nationally by more than ten percent between 2012 and 2022, says the U.S. Bureau of Labor Statistics. While some dispute resolution professionals choose to be freelance consultants, more than 36% of arbitrators and mediators are employed by state and local government. Turnover tends to be low for these positions though, so obtaining advanced degrees with specialized areas of focus are often the best bet for future employment.

Careers in Organizational and Professional Communication

Communicate success
Top communicators get the top rankings! Public relations specialists, marketing researchers, art directors, and marketing managers all placed among the top 100 best careers in a 2013 ranking by U.S. News & World Report. And although communication, public relations, and media jobs tend to be in larger, metropolitan areas, there is a trend that clearly shows a dispersal of job openings across the nation. Whether you're looking to enter creative services, mediation, media, training and development, or another communication field, the key is to prove ingenuity, resilience, and communication savvy.

Stay ahead of the curve!
New media, new technology, and new global opportunities are all the rage within the communication industry, as employers seek industrious professionals who have innovative skills and can bring something new and dynamic to the table. By next year, total marketing spend will have shifted drastically: interactive online marketing will reach $55 billion and search marketing will grow 15% per year to reach $32 billion. Those with an innate ability to generate creative solutions, think innovatively, and market themselves will likely excel within the organizational and professional communication field.

Ready to Apply

It's time to gather your materials and apply to your program of choice. Remember to include:

How to Apply

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Interested in attending University College, but need additional information before you make a decision? No problem−we're here to help. You may request additional information about a specific program and specialty, review and ask questions in our Frequently Asked Questions section, or contact University College directly.

Want to Take a Class

Even if you missed the application deadline, you can start taking courses for one quarter before you have to submit a completed application. We know how important it is to get started when you're ready, so review the class schedule or start the registration process now.

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