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COMM 4701 - Topics in COMM

The content of this course will vary each time it is offered, depending on the interests and needs of the students. The topics may include time-sensitive issues in the field of communication, elective courses that are not scheduled regularly during the course of the year, or advanced inquiry into core-course subjects, such as ethics, human communication theory, or interpersonal communication. Each time the course is offered, the specific content is announced in the quarterly course schedule. Depending on the subject matter, students may be required to have completed prerequisite courses.

Special Topics in COMM - Professional Mediation 40 hourTraining
This 5-day course is designed specifically for individuals interested in becoming mediators or in integrating mediation skills into their current positions in areas including (but not limited to) human resources, public service, healthcare, law, non-profit management, etc. The course satisfies the initial training requirements for professional mediators in accordance with the Mediation Association of Colorado (the MAC) and the Association for Conflict Resolution (ACR). The DU mediation training is distinctive for several reasons, including: small class size (limited to 24 people), the opportunity to network with accomplished mediators and mediation
coaches, and the opportunity to earn academic credit toward the University of Denver's Certificate in Advanced Study in Alternative Dispute Resolution.

Course Outcomes:
At the end of this course, students will be able to:
1. Implement the role of an effective mediator
2. Effectively prepare for the mediation
3. Implement interest-based negotiation strategies
4. Develop a firm grasp of the mediation process itself, including:
a. Mediator opening
b. Parties' sharing of perspectives
c. Issues identification
d. Option generation
e. Option evaluation
f. Agreement
5. Extract underlying interests (needs) of the parties
6. Help parties to truly listen to each others' needs and interests
7. Develop communication and reframing skills
8. Frame issues in a way that creative options can be developed;
9. Engage parties in productive and creative problem solving
10. Handle strong emotions that interfere with problem solving
11. Deal with power issues (the parties’ and the mediator’s power)
12. Mediate across cultures
13. Use the caucus
14. Address ethical issues in mediation


warningNOTE: This course is not offered this term. Please refer to the annual schedule for Organizational And Professional Communication to see the next time this course is offered.

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