Getting Started

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Preparing for Class

First Class Assignment/Textbook Information

Most courses require completion of an assignment before the first night of class. Textbook and first class assignment information is available in the Course Schedule. A copy of the course syllabus is available on Canvas approximately 1 week prior to the start of the term.

Email Accounts

The University of Denver provides all students with a DU email address ( Most newly admitted students who provided a personal email address at the time of admission will have their DU email automatically forwarded to their personal email account.

If a new student did not provide a personal email account at the time of admission and has not received an email concerning their address, they must set up a "preferred" personal email address. Students who do not set up this "preferred" address will be given a registration hold.

The DU email address is the official means of communication from the University of Denver and will be used in campus applications and directories. Students may elect to change their "preferred" personal address to another provider of their choice at any time on PioneerWeb.

Please log into PioneerWeb and set up a "preferred" personal email address. Choose the student tab and click "Set up a preferred off-campus email address" or choose the myWeb tab, open Banner self service, and under Personal Information, choose Update Email Address. Insert a personal email address and mark it as preferred. A verification email will be sent to the "preferred" address.

For additional information concerning DU email policy, please see For information concerning email and internet services, or for problems with DU email accounts, contact University Technology Services (UTS) at 303-871-4700 or visit


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Log into PioneerWeb, the online portal where you can access schedules and class information. Need help accessing PioneerWeb? View the video tutorial.

Current students looking for relevant capstone information, including the capstone process and guidelines, deadlines, a timeline, and registration details, can find these resources under the "Capstone" tab in PioneerWeb.


The campus bookstore proudly supplies the University of Denver community with textbooks, supplies, software, and much more. Buy textbooks in person on the DU campus, or online by searching for the course, title, author, or ISBN. Call 303-871-3251 for more information.


To obtain parking permits, visit Parking Services.

One-hour parking restrictions affect on-street parking between 8 a.m. and 10 p.m. in the DU area, extending from the campus to South Gilpin Street on the west, Buchtel Boulevard on the north, South Clayton Street on the east, and Wesley Avenue on the south.

A night/weekend permit allows access to most general and restricted lots after 5 p.m. on weeknights and all day on Saturdays and Sundays. Some general lots require a DU Pioneer ID card; please be sure to obtain your student ID card.

Pioneer ID Card

Your DU Pioneer Card identifies you as a member of the University community and provides you with a wide variety of features and benefits on and around campus. All students are required to carry their ID cards while on the University of Denver campus. Call 303-871-4545 or visit the Pioneer Card office (located in the Driscoll Center South on the lower level) for more information. Out-of-state students who would like a student ID card should fill out the Online/Distance Learning ID Card Request Form.

Monthly Payment Plan

Students may enroll in a flexible tuition payment plan through the University of Denver Bursar's Office. The yearly or term plans allow participants to spread the tuition and fee expense over equal monthly payments. There is a nonrefundable enrollment fee of $50 per payment plan. To enroll in a payment plan, please fill out the Tuition Payment Plan worksheet on the Bursar's website and submit the worksheet with the enrollment fee.

Financial Aid

Financial assistance in the form of Stafford Loans is available to University College students. See financial aid for detail.

DU Tuition Waiver

DU employees and their families who plan to use their DU tuition waiver must obtain the required form through the Human Resources Office prior to enrolling at University College. Courses taken with the tuition waiver must be taken for credit. The University technology fee of $4 per credit hour is not covered by the tuition waiver and must be paid at the time of registration. For more information, call 303-871-7420.

Deferred Payment of Existing Student

Students wishing to determine eligibility for deferment of existing student loans should contact the DU Registrar at 303-871-4033.

DU Resources

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