Alternative Dispute Resolution (Master's)
Integrate conflict resolution and mediation skills into your current position as you learn how to effectively work through disputes in this master’s concentration designed for early and mid-career professionals.
Determine the root causes of conflict and how to resolve disputes in organizational and interpersonal settings through use of mediation. You’ll gain insight to restorative communication practices, develop contextually appropriate conflict management strategies, and learn negotiation and mediation tactics. From facilitating interactions to negotiating disputes, you’ll get hands-on practice in conflict resolution and mediation.
You’ll learn to:
- Determine how conflict can arise and be resolved
- Develop mediation and conflict management systems and processes
- Perform conflict resolution practices while adhering to applicable codes of ethics
MA in Communication Management with a concentration in Alternative Dispute Resolution requires completion of 48 credit hours (12 courses)Core courses - 20 qtr. hrs
Core courses help students to understand the scope of activity, historical development, future direction and trends, and typical types and roles of organizations that operate within a career field. The Capstone course is the culminating academic endeavor of our degree programs, in which students explore a problem or issue within their field of study.
- COMM 4020 - Communication in Professions and Organizations
- COMM 4045 - Applied Critical Thinking in Communication
- COMM 4050 - Communication and Society: Theories and Applications
- COMM 4905 - Graduate Social Research Methods
- COMM 4901 - Capstone Project
- COMM 4902 - Capstone Seminar
- COMM 4904 - Interdisciplinary Capstone Seminar
- COMM 4920 - Portfolio Capstone
Concentration courses allow students to focus on a specific professional area within the larger industry sector in which they are working or wish to work, and master the skills needed to excel in that area.
- COMM 4002 - Effective Facilitation and Presentation
- COMM 4220 - Conflict Theory
- COMM 4222 - Negotiation Principles and Practice
Electives may be chosen from among all courses in Communication Management programs. You may also select courses from other University College graduate programs with approval from the academic director.
Your academic advisor will help you select electives that align with your career and personal goals, and your advisor will obtain any necessary approvals from the academic director.
Popular electives for students pursuing Communication Management programs include:
- COMM 4006 - Communicating Effectively in Groups and Teams
- COMM 4016 - Persuasion Methods and Techniques
- COMM 4032 - Communication for Change Management
- COMM 4035 - Intercultural Communication
- COMM 4226 - Managing Organizational Conflict
- COMM 4270 - Forty Hour Mediation
- COMM 4701 - Topics in COMM
Design Your Custom Plan
Start Customizing Your Degree
View the tutorial or start building your plan now.Design Your Custom Plan!
Careers in Alternative Dispute Resolution
Alternative Dispute Resolution Administrator, Arbitrator, Conciliator, Consultant, Dispute Resolution Analyst, Dispute Coordinator, Dispute Resolution Specialist, Mediation Specialist, Mediator, Ombudsman, Paralegal
Arranging and conducting meetings with disputing parties; clarifying each party’s concerns, interests, issues and needs; defining procedural details; facilitating communication between parties to reach a mutual agreement; identifying situation-specific policies, procedures, and regulations; interviewing relevant parties concerning disputed issues; preparing settlement agreements; reviewing and evaluating dispute-related documents
Whether you're serving as an Arbitrator, Mediator, Consultant, Paralegal, or Ombudsman, your role as a facilitator will be vital to the successfully mediation of disputes. Employment for arbitrators, conciliators, and mediators is expected to grow nationally through 2022, according to the U.S. Bureau of Labor Statistics. Turnover tends to be low for these positions though, so obtaining advanced degrees with specialized areas of focus are often the best bet for future employment.
Careers in Communication Management
Top communicators get the top rankings! Public relations specialists, marketing researchers, art directors, and marketing managers all placed among the top 100 best careers in a 2013 ranking by U.S. News & World Report. And although communication, public relations, and media jobs tend to be in larger, metropolitan areas, there is a trend that clearly shows a dispersal of job openings across the nation. Whether you're looking to enter creative services, mediation, media, training and development, or another communication field, the key is to prove ingenuity, resilience, and communication savvy.
Stay ahead of the curve!
New media, new technology, and new global opportunities are all the rage within the communication industry, as employers seek industrious professionals who have innovative skills and can bring something new and dynamic to the table. By next year, total marketing spend will have shifted drastically: interactive online marketing will reach $55 billion and search marketing will grow 15% per year to reach $32 billion. Those with an innate ability to generate creative solutions, think innovatively, and market themselves will likely excel within the organizational and professional communication field.
Enhance Your Career
As a student, you'll gain access to a range of free services offered through DU Career Services. From resume and cover letter assistance to individual career counseling and assessments, you'll have valuable career support during and after your program.
Ready to Apply
It's time to gather your materials and apply to your program of choice. Remember to include:
How to Apply
Need More Information
Interested in attending University College, but need additional information before you make a decision? No problem−we're here to help. You may request additional information about a specific program and specialty, review and ask questions in our Frequently Asked Questions section, or contact University College directly.
- Request additional information
- Ask a question
- Email University College or call 303-871-2291 or 800-347-2042
Want to Take a Class
Even if you missed the application deadline, you can start taking courses for one quarter before you have to submit a completed application. We know how important it is to get started when you're ready, so review the class schedule or start the registration process now.