HC 4130 - Organizational Behavior in Healthcare
Patient satisfaction, an element of healthcare management, is often a result of how well the entire healthcare system functions. Students examine successful and less successful examples of cooperation, compatibility, and dedication within the workplace and explore what contributes to a harmonious and effective healthcare environment. Interpersonal skills are discussed, as well as ethical guidelines and laws that define acceptable workplace behavior.
NOTE: This course is not offered this term. Please refer to the annual schedule for Healthcare Leadership to see the next time this course is offered.