ICT Business Essentials for Technology Leaders

In this course, students will explore the essential attributes of business research and analysis in the Information and Communications Technology (ICT) field in order to make appropriate business decisions. Students will work in teams to learn about the economic principles that drive the ICT industry, and taking into account industry trends and customer/user needs, will apply the product development process to create a product or service proposal and a business case. Throughout the course, students will have the opportunity to learn and use management and process tools in order to guide the discussion, thinking, and analysis in a structured format. The applicability of these tools extends beyond this course and into the operation and management of an ICT organization.