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ORL 4510 - Building the 21st Century Organization

This course examines the purpose and roles of organizations in today’s global economy. The main focus is on the design and structure of organizations based on their industry; the internal and external environment; type of culture; degree of complexity and use of technology; routine and non-routine processes; size; and whether they are global, national or local. Differences between public, private and governmental organizations are illustrated. Organizational culture and its effect on ethics, change management, and innovation are examined. The sources of conflict in organizations are explained and students learn how power, political tactics, and collaboration can be used to resolve conflict. Contemporary challenges facing organizations are identified along with the design and structure options that help mitigate these challenges. Students develop an Organization Design Plan that enables a selected organization to effectively operate within its environment at optimal performance. Designing for performance, sustainability and innovation are key aspects of this course.


Spring 2018 - On campus (CRN - 4902)

Schedule Information

  • CRN: 4902
  • Instructor: Greer, Patricia
  • Credits: 4
  • Date/Time: M - 03/26 - 06/01, 6:00 pm to 9:00 pm
  • Delivery: On campus
  • Location: UH 306

Textbooks and/or materials information for your course may be found at: ttp://

Please check Canvas one week before class begins for any pre-class assignments;

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