Critical Incident Management

This course will discuss the management concepts of a critical incident, whether it is the government response to a hurricane like Katrina or a corporate response to an internal emergency. The course follows the basic accepted tenets and structures of emergency response that connect all government agencies as well as private business. This course diverges from other Critical Incident Management courses in that it not only introduces the fundamentals of critical incident management but also challenges the student to look beyond accepted protocols and develop specific alternatives for their organization.