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COMM 4309 (4 credits)

Service Design

Where UX design is specific to the digital experience, service design crosses over from the tangible to intangible experiences within both digital and analog channels. This course takes students through an in-depth exploration of research, mapping, blueprinting, and deep user flow analysis as it relates to interactions and experiences of all types. The impact behind processes for employees and customers across all sectors including public, private, and nonprofit will be covered.

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Sections: Spring Quarter 2024

CRN 4893
Credits
4
Dates/Time/Location
Format
Online Asynchronous
Instructor
McLean, Gordon S.

Sections: Spring Quarter 2024

CRN 5174
Credits
4
Dates/Time/Location
Format
Online Asynchronous
Instructor
McLean, Gordon S.

Sections: Autumn Quarter 2023

CRN 4893
Credits
4
Dates/Time/Location
Format
Online Asynchronous
Instructor
McLean, Gordon S.

Sections: Autumn Quarter 2023

CRN 5174
Credits
4
Dates/Time/Location
Format
Online Asynchronous
Instructor
McLean, Gordon S.

Tuition Rate

Per Credit:

 


Additional Fees
Technology Fee: $4/credit hour for each class taken for credit

Questions?

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Make sure you have the correct textbooks and/or materials.
Join the Classroom

Please check Canvas one week before class begins for any pre-class assignments.