Quality Management in Healthcare

This course serves as an introduction to quality management in the healthcare delivery system as well as the health industry. Students will explore the planning, assurance, support, and improvement involved in quality management through the 4P (patient, provider, payer, population) perspective framework. Due to the collaborative nature of quality management in the health industry, students survey seminal and emerging principles and processes. This course relies heavily on case studies due to the broad scope and changing the application of quality management in healthcare.